Welcome to the TASVIB FAQ page! Here you’ll find answers to common questions about our custom printed t-shirts, ordering process, shipping, returns, and more. If you can’t find the answer you’re looking for, please don’t hesitate to contact us at contact@tasvib.com or visit our Contact Us.

Ordering & Products:

  • What kind of t-shirts do you offer?

At TASVIB, we offer a variety of high-quality t-shirts, primarily made from soft and comfortable cotton or cotton blends. You can find details about the specific fabric of each t-shirt on the individual product page.

  • How do I choose the right size?

We provide a detailed size chart on each product page to help you find the perfect fit. Please refer to our size chart and compare the measurements to your own clothing for the best accuracy.

  • Can I customize my own t-shirt design?

Yes! TASVIB offers a platform for you to create your own unique custom t-shirts. Contact to email: contact@tasvib.com to send your unique design.

  • What file formats do you accept for custom designs?

We typically accept high-resolution JPEG, PNG, and SVG files for custom designs. For best print quality, we recommend using images with a resolution of at least 300 DPI. More details can be found on our custom design page.

  • Will the colors on my screen look exactly the same on the printed t-shirt?

While we strive for color accuracy, the colors you see on your screen may slightly differ from the actual printed colors due to variations in monitor settings and printing processes.

Ordering Process:

  • How do I place an order?

Simply browse our website, select the t-shirt(s) you want, choose your size and color (if applicable), and click “Add to Cart.” Once you’ve added all your items, proceed to the checkout page where you can enter your shipping information and payment details.

  • What payment methods do you accept?

We accept a variety of secure payment methods, including Visa, Mastercard, American Express, PayPal. You can see the full list of accepted methods at the checkout page.

  • Can I change or cancel my order after placing it?

You can typically request changes or cancellations within 12 hours of placing your order. Please contact us immediately at contact@tasvib.com with your order number and the requested changes. After this timeframe, your order may have entered production and changes may not be possible. Please refer to our Cancellation Policy for more details.

  • How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package.

Shipping & Delivery:

  • Where do you ship to?

We currently ship to United States. Please refer to our Shipping Policy for a complete list of shipping destinations and associated costs.

  • How much does shipping cost?

Shipping costs vary depending on your location, the weight of your order, and the chosen shipping method. You can view the exact shipping costs at the checkout page before completing your purchase. Please see our Shipping Policy for more information.

  • How long will it take to receive my order?

Delivery times vary depending on your location and the chosen shipping method. Estimated delivery times are provided at the checkout page and in your shipping confirmation email. Please refer to our Shipping Policy for estimated delivery timelines.

Returns & Refunds:

  • What is your return/refund policy?

As our t-shirts are custom-printed on demand, we generally do not accept returns or exchanges for reasons such as incorrect size selection or change of mind. However, if your item is defective or if you received the wrong item, please contact us within 7 days of receiving your order with photographic evidence. Please refer to our full Returns & Refunds Policy for detailed information.

  • How do I request a return or refund for a defective or incorrect item?

If you believe your item is defective or incorrect, please contact us within 7 days of receiving your order at contact@tasvib.com with your order number and clear photographs of the issue. Our customer support team will review your request and provide further instructions.

  • How long does it take to process a refund?

Once your return has been approved and processed, refunds are typically credited back to your original payment method within 5-7 business days. The exact processing time may vary depending on your payment provider.

Other Questions:

  • How do I care for my printed t-shirt?

To ensure the longevity of your printed design, we recommend washing your t-shirt inside out in cold water, using mild detergent, and tumble drying on low heat or hanging it to dry. Avoid ironing directly on the print. Care instructions are also provided on the garment tag.

  • How can I contact customer support?

You can contact our friendly customer support team via email at contact@tasvib.com or through the contact form on our Contact Us. We aim to respond to all inquiries within 24 hours.

We hope this FAQ page has answered your questions. Thank you for shopping at TASVIB!