Understanding Our Cancellation Policy at Tasvib.

At Tasvib, we strive to provide our customers with a seamless shopping experience. We understand that sometimes plans change, and you may need to cancel your order. This Cancellation Policy outlines the terms and conditions regarding order cancellations to ensure clarity and transparency.

Order Cancellation Terms

  1. Cancellation Window:
    • You may cancel your order within 24 hours of placing it. After this period, your order will be processed, and cancellation may not be possible.
  2. How to Cancel:
    • To cancel your order, please contact our customer service team via email at support@tasvib.com. Please provide your order number and details to facilitate the cancellation process.
  3. Refund Process:
    • If your cancellation request is approved within the specified window, we will initiate a full refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank’s processing times.

Exceptions to the Cancellation Policy

  • Custom Orders: Orders for custom or personalized items cannot be canceled once production has begun. Please ensure you are satisfied with your selection before placing a custom order.
  • Sale Items: Items purchased during a sale or promotional event may have different cancellation terms. Please refer to the specific terms outlined at the time of purchase.

Changes to Your Order

If you wish to modify your order instead of canceling it, please contact us within the 24-hour cancellation window. We will do our best to accommodate your requests, but changes cannot be guaranteed once the order has been processed.

Customer Support

Our customer support team is here to assist you with any questions or concerns regarding your order cancellation. We value your satisfaction and are committed to providing you with the best service possible.

Address: 8447 Damen Ln, Port Richey, FL 34668, United States

Email Us: support@tasvib.com

Call Us: +1 567-970-5163

Chat With Us: Live chat support available

Working Time: 9:00 AM – 4:00 PM (EST), Mon-Fri